Cardo Secures Repairs and Maintenance Contract with Wokingham Borough Council
Cardo has been appointed as the new repairs and maintenance contractor for Wokingham Borough Council (WBC), taking responsibility for 2,795 homes across the borough. The five-year contract, which began on 16th June 2025, covers WBC’s housing stock as well as properties owned by its housing companies, Berry Brook Homes and Loddon Homes.
Mobilisation is already underway, with residents beginning to see Cardo and WBC dual-branded vans and uniformed staff in their neighbourhoods as services roll out.
As part of the contract, Cardo has made a series of commitments to WBC and its tenants, including:
- A dedicated contact centre to streamline repair bookings and customer support
- Regular engagement with Tenant Volunteers to ensure tenant voices shape service delivery
- A focus on using local suppliers to support the regional economy
Beyond core services, Cardo is also committed to delivering meaningful social value. Staff regularly volunteer their time and resources to support local initiatives, from family fun days and school engagement to food bank donations and employability workshops.
Over the coming weeks, Cardo will work closely with WBC and its Tenant Volunteers to monitor early performance and identify opportunities for continuous improvement.
Giorgio Framalicco, Director – Place & Growth at Wokingham Borough Council, said:
“After a thorough selection process, we’re delighted to welcome Cardo as our new repairs and maintenance partners. Cardo’s proven expertise and commitment to customer service will help us ensure that our tenants receive timely, high-quality repairs to keep their homes safe and comfortable.
Cardo stood out for their focus on tenant engagement and community involvement. We look forward to working closely with them to continuously improve the repairs service and make sure tenants’ voices remain central to all decisions.”
James Cook, Managing Director at Cardo (South & Central), added:
“We’re proud to have been awarded the housing repairs and maintenance contract with Wokingham Borough Council. As a new client for Cardo, this partnership is an exciting opportunity to demonstrate our commitment to delivering high-quality, responsive services across a diverse housing portfolio.
Over the next five years, we’re focused on providing efficient, reliable support that enhances the quality of living for the residents we serve. Together, we look forward to building a sustainable future for the community and a strong, long-lasting partnership with Wokingham Borough Council.”