In today’s evolving housing landscape, facilities management (FM) plays a central role in creating safe, sustainable, and responsive environments. For social landlords, housing associations, and local authorities across the UK, FM is more than just building upkeep—it’s about delivering consistent, high-quality services that improve resident satisfaction, safeguard assets, and meet rising regulatory expectations.
At Cardo Group, facilities management is built on a strong foundation of teamwork, integrity, respect, and excellence—values that shape how we serve communities and ensure our housing stock performs for the long term.
Facilities management refers to the strategic coordination of buildings, infrastructure, people, and services. In the social housing context, FM includes a wide spectrum of responsibilities:
By managing these services proactively, housing providers reduce costs, mitigate risks, and create homes people feel proud to live in.
Facilities management is typically divided into two core categories:
These services relate to the physical structure and systems of a building, including:
Soft services support the daily functioning and comfort of the property environment:
Cardo Group offers both hard and soft FM solutions, delivering integrated service packages tailored to client needs across the UK.
In the UK, over 4 million households rely on social or affordable housing. Ensuring the safety, compliance, and liveability of this stock is a major responsibility. Effective facilities management allows landlords and councils to:
Cardo Group’s FM solutions ensure these outcomes are not only met but exceeded—delivering on our mission to “do the right thing” every time.
At Cardo Group, facilities management isn’t siloed—it’s embedded in a wider Total Asset Management (TAM) approach. This model blends FM, planned maintenance, voids management, retrofit services, and compliance to deliver value across the entire housing lifecycle.
TAM enables our clients to:
With divisions across South, Central, Wales & West, and Scotland, Cardo provides regional FM services underpinned by national expertise.
Cardo’s facilities management offering is comprehensive, combining regulatory knowledge, workforce capability, and a people-first ethos. Key services include:
We ensure full compliance with:
We provide 24/7 emergency response and structured callout services, reducing downtime and maintaining service continuity.
Our forward-looking programmes address:
This helps clients reduce failure rates, control costs, and stay audit-ready.
We embed carbon reduction into all FM strategies—leveraging insulation upgrades, heating transitions (such as air source heat pumps), and LED conversions. Cardo’s work supports UK-wide goals for EPC Band C by 2030 and net-zero by 2050.
FM directly impacts how residents live, feel, and engage with their housing provider. A clean communal space, functioning lift, or fast repair response can shape tenant trust and satisfaction.
Cardo prioritises:
We believe people come first, and our teams are trained to deliver with empathy, respect, and professionalism at every interaction.
Our core values shape how we deliver FM services across the UK:
This values-driven culture is what sets Cardo Group apart in the FM sector.
Our nationwide presence through Cardo South, Central, Wales & West, and Scotland means clients benefit from:
This structure supports both scalable contracts and bespoke solutions tailored to specific housing estates or local authority portfolios.
As ESG becomes a major focus for housing providers, facilities management plays a direct role in meeting these commitments.
Environmental: We implement waste reduction, recycling programmes, sustainable sourcing, and emissions reporting.
Social: Cardo prioritises local hiring, apprenticeship programmes, and inclusive service delivery.
Governance: Our systems are aligned with ISO standards (ISO 9001, 14001, and 45001) and industry accreditations to ensure transparency, safety, and performance.
Cardo’s FM services are a core pillar in helping clients meet these goals.
The FM sector is being transformed by technology—and Cardo Group is at the forefront of this evolution.
Our innovations include:
This data-led approach empowers better decisions, faster service, and full visibility for housing providers.
Across the UK, Cardo Group has delivered FM services to thousands of properties—ensuring:
We don’t just manage buildings—we help our clients build long-term confidence, security, and pride in their communities.
The FM industry is facing complex challenges, including:
Looking for reliable, integrated facilities management in the UK?
Whether you’re a housing association, local council, or property owner, Cardo Group delivers trusted, value-driven FM services grounded in our values of teamwork, respect, integrity, and excellence.
Discover Facilities Management Solutions with Cardo Group and partner with a team committed to quality, community, and continuous improvement.