Social housing refurbishment projects are a world of their own. You never quite know what kind of people you’ll meet along the way. From quirky personalities to unique problem-solving styles, refurbishments can be as colourful, unpredictable, and full of surprises as the homes themselves. But don’t worry, here at Cardo Group, we’ve encountered it all — and we’ve got the skills to handle each and every one of them with ease, professionalism, and a bit of humour along the way. With our years of experience, we’re more than prepared to manage any challenge that comes our way.
So, sit back, relax, and get ready for a peek behind the scenes of a social housing refurbishment. We’re about to introduce you to the seven types of people you’ll undoubtedly come across — and how Cardo Group turns potential chaos into smooth, efficient success every single time.
Meet the Perfectionist Planner. This person has everything mapped out to the smallest detail. From the colours on the walls to the angle of the kitchen sink, they’ve thought of it all. You’ll hear phrases like, “It has to be exactly this shade of blue,” or “The floor tiles need to line up perfectly with the kitchen units.” They are the first to arrive on-site and the last to leave, ensuring everything is done to their exact specifications.
While the Perfectionist Planner’s enthusiasm for detail is admirable, it can sometimes slow down progress. That’s where Cardo Group comes in. With our experience in voids management and planned maintenance, we know how to work alongside the perfectionists to get things done efficiently without compromising on quality. We understand the importance of meeting the brief, but we also know how to balance creativity and practicality.
How Cardo Group Handles the Perfectionist Planner:
We listen carefully, take note of their requests, and use our expertise to bring their vision to life. We also know when to diplomatically suggest slight changes to improve functionality without sacrificing aesthetics. With Cardo Group, the Perfectionist Planner can rest assured that every corner of the home will be refurbished to the highest standards — on time, and with minimal stress.
Then there’s the It’ll Be Fine Optimist, who believes that no problem is too big to handle with a bit of positivity. “Don’t worry, everything will be fine,” they’ll say, even as the foundations are crumbling or the paperwork is missing. They have a knack for seeing the silver lining, even when it’s not immediately apparent.
While their enthusiasm is contagious, it can sometimes clash with the realities of a project. Social housing refurbishment is often a precise science that requires meticulous planning, so the It’ll Be Fine Optimist can sometimes find themselves in over their heads.
How Cardo Group Handles the “It’ll Be Fine” Optimist:
At Cardo Group, we understand that optimism is a valuable trait. We’re all about responsive repairs and planned maintenance, but we also know that sometimes the situation needs a more grounded approach. We gently guide our optimistic friends back to reality with clear timelines, detailed assessments, and proactive planning. Our experience means we can make sure that optimism doesn’t turn into a delay, but a well-executed plan.
Next, we have the Last-Minute Magician, who is notorious for leaving everything until the very last moment. They have an uncanny ability to pull things together at the last minute, almost as if by magic. If you need a decision or an action, they’ll assure you it’ll be done by “tomorrow” — even if tomorrow is five minutes before the deadline.
While this can sometimes create unnecessary pressure, the Last-Minute Magician also brings an energy that helps get things moving quickly when the deadline is fast approaching. They thrive in the chaos of the final hours and somehow manage to deliver, albeit in the nick of time.
How Cardo Group Handles the Last-Minute Magician:
At Cardo Group, we’ve got the experience and total asset management tools to turn panic into productivity. We understand the importance of meeting deadlines without compromising on quality. Our team is trained to anticipate potential delays and move swiftly to ensure the project stays on track. We keep the empty homes process moving, even if it’s down to the wire, and always keep our clients informed of the progress every step of the way.
Ah, the Budget Watcher. This person is always keeping a sharp eye on the purse strings, scrutinising every expense. They’ll ask for cost breakdowns, explore cheaper alternatives, and want to know if every penny is being spent wisely. While it’s important to stay within budget, sometimes the Budget Watcher can take it a step too far, resulting in compromises that could affect the quality of the refurbishment.
In the world of housing compliance and planned works, every penny must count, but there’s a balance to be struck between cost-saving and delivering a high-quality result. That’s where Cardo Group’s innovative solutions come into play.
How Cardo Group Handles the Budget Watcher:
Cardo Group offers transparent and clear costings from the outset. With our expertise in social housing and the ability to offer tailored, cost-effective solutions, we can ensure that the total asset management approach maximises value without cutting corners. We always aim to exceed expectations within the specified budget, ensuring the project is not only affordable but also delivers lasting quality.
The Problem Solver is the person who thrives under pressure. They see every challenge as an opportunity for innovation. While their enthusiasm and creativity are a great asset, sometimes they can get carried away and come up with solutions that are far from practical — or even feasible.
When it comes to voids management, creative solutions can be invaluable. But they need to be backed by experience, practicality, and knowledge of the best materials and techniques.
How Cardo Group Handles the Problem Solver:
At Cardo Group, we encourage creative solutions but always ensure they’re grounded in practicality. Our experienced team can spot potential pitfalls before they arise and combine creativity with technical know-how to deliver functional, innovative results. We bring the best of both worlds: creativity and expertise.
The Silent Strategist is the person who doesn’t speak much, but when they do, it’s profound. They are often observing and quietly calculating, coming up with strategies and solutions in their own time. While this can sometimes be frustrating for those who prefer open communication, their calm approach often leads to brilliant decisions and strategies.
How Cardo Group Handles the Silent Strategist:
At Cardo Group, we respect the Silent Strategist’s approach and understand that every person has their own way of working. We work alongside them to ensure that their vision is realised, offering insights and guidance where necessary while allowing them the space to shine. With our vast experience in managing responsive repairs and planned works, we ensure that every detail aligns with their strategy.
Last but not least, we have the “I Told You So” Skeptic. This person is cautious, often questioning every decision and doubting the approach, but once things go right, they’ll happily remind everyone of their initial scepticism. They’re the ones who want to see the facts before they commit to any decisions, ensuring there are no surprises down the line.
How Cardo Group Handles the Skeptic:
We welcome the “I Told You So” Skeptic at Cardo Group. With our commitment to housing compliance and our transparent approach to project management, we can confidently present data and facts to reassure even the most cautious. We know that trust is built through consistent performance and clear communication, so we ensure that every step of the project is well documented and communicated.
At Cardo Group, we’re not just experts in social housing refurbishment — we’re also experts in people management. Whether it’s the Perfectionist Planner, the “It’ll Be Fine” Optimist, or the “I Told You So” Skeptic, we know how to work with all types of individuals and bring out the best in them. Our ability to adapt and collaborate is key to ensuring smooth and effective project delivery. By combining our years of experience, efficient voids management, and unwavering commitment to customer service excellence, we ensure that every project is a success — no matter who’s on the team.
So, next time you’re embarking on a social housing refurbishment project, just remember: whatever type of person you’re working with, Cardo Group in UK is ready to take it on with professionalism, expertise, and a touch of humour. Your project is in capable, trustworthy hands.