We provide and manage 12,000 homes for local and central Government and
are also responsible for keeping 250,000 social housing homes in the UK.

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Case Studies

See how Cardo Group is making an impact:

  1. Pembrokeshire Retrofit with ateb Group – creating warmer, more efficient homes and cutting heating costs ahead of schedule.
  2. Net Zero Retrofit with Dacorum Borough Council – whole-house retrofits meeting EPC Level C and net zero targets.
  3. Major Repairs & Planned Works with Anchor – delivering part of Anchor’s £1.7bn programme, improving services for older residents.

Coombe House – Planned Maintenance Programme

Planned Works

This £7 million project started in 2023 and took 2-years to complete. The project entailed comprehensively regenerating a 19th-century residential building and multiple homes (flats) within.

Location: Dorset

Annual value: £10 million

Contract period: 2023-2027

We provide building maintenance, repairs and minor and major refurbishment works.

An example of a major planned maintenance project is Coombe House in Shaftsbury. This £7 million project started in 2023 and took 2-years to complete. The project entailed comprehensively regenerating a 19th-century residential building and multiple homes (flats) within. This undertaking involved restoring its architectural features, carefully preserving its original charm and character and modernising the interior to meet contemporary living standards and provide great homes.

The project encompasses multiple workstreams:

  • Roofing: Full roof replacement using sustainable materials with enhanced insulation properties, fascias, soffits and guttering.
  • Windows/Glazing: Replacement of 50 double-glazed timber box sash windows across the building.
  • Doors: Installation of 75 fire-rated entrance doors and frames.
  • External Works: Concrete repair, paving and fencing.
  • Mechanical and Electrical (M&E): Installation of new heating systems and LED lighting upgrades in communal areas.
  • Internal Refurbishment: Redecoration of communal areas, including hallways and lobbies.

Direct Delivery Model for Repairs and Voids

Responsive Repairs & Voids

Slough Borough Council (SBC) manages approximately 6,500 tenancies, 1,250 leasehold flats, and 1,188 council-owned rental properties, including those in Chalvey and Central Slough.

Location: Slough

Annual value: £25+ million

Contract period: 2017-2027

After a competitive dialogue process under the Public Contracts Regulations 2015, Cardo secured the contract to deliver comprehensive repairs, maintenance, compliance works and asset investment services across Slough. The contract is managed from collocated space at Hawker House, Slough and provides office space for the client team and large parts of the broader housing service to co-locate with us. This delivers collaborative benefits, including improved communication, joint problem-solving, and pooling of resources, resulting in shared savings for both parties. The office supports the collaborative culture of the partnership as our teams work side-by-side each day to meet the contract objectives.

Our collaboration with the Council aims to invest in existing properties, ensuring residents have safe, healthy, and well-maintained homes. Our innovative approach creates a seamless ‘one-stop shop’ service. This repairs, maintenance and investment (RMI) model covers 24/7/365 repairs, void management (major/minor), disabled adaptations, planned works, 3- star gas servicing and boiler replacements, cyclical programmes, caretaking, compliance (e.g., electrical testing, FRA works, legionella, lifts, fire safety, lightning conductors) and carbon reduction works, demonstrating our commitment to enhancing housing services for SBC’s residents.

 

We employ 95+ staff, including operational leaders, commercial managers, quantity surveyors, customer solutions managers, customer service assistants, repairs and voids supervisors, resident liaison officers, planning and logistics teams, site managers, H&S officers, a community investment manager, and over 35 local operatives. Operating a direct delivery model, we handle 90% of responsive repairs and 40% of voids in-house, with the rest delivered by an 80% locally sourced supply chain.

Grampian Property Compliance Delivery

Compliance

This £7 million project started in 2023 and took 2-years to complete. The project entailed comprehensively regenerating a 19th-century residential building and multiple homes (flats) within.

Location: Aberdeen

Annual value: £350,000

Contract period: 2023-2028

Grampian Housing Association hold assets of 3549 domestic gas properties, 521 renewable properties, 11 oil properties, 9 electric properties and 9 commercial gas fired plant rooms. HOG service and maintain all systems using directly employed local labour who are all qualified with city and guilds or SVQ level 3 as a minimum.

 

All domestic including LPG and Oil, Commercial Gas, Renewable properties are serviced annually on MOT style servicing. Grampian Housing provide Heatcare (a Cardo Group Company) with an upload of the properties they require to be serviced monthly, this is automatically uploaded into our database and planned by post code area generating a letter to be sent to the customer showing the proposed date and appointment slot in which we will attend. These appointments are updated on Grampian’s QL database allowing for their automated text messaging service to be implemented.

Energy Efficiency and Decarbonisation Programme

Energy Efficiency

Energy Efficiency and Decarbonisation Programme - The project focused on enhancing energy efficiency in a total of 165 domestic properties by implementing a variety of energysaving measures.

Location: Yeovil

Annual value: £2 million

Contract period: 12-month project (Contract is on-going)

This included the installation of:

  • Solar Photovoltaic (PV) systems to harness renewable energy.
  • Cavity Wall Insulation to improve thermal efficiency and reduce heat loss
  • Loft insulation top-up or replacement
  • Advanced ventilation systems to ensure optimal airflow and indoor air quality

The purpose of this contract was to contribute to reduced energy consumption and lower utility costs for the residents.

We delivered 371 measures in total on this project, as well as ventilation upgrades to all 165 properties.

Works comprised of:

  • Solar PV: 165 properties
  • Cavity Wall: 85 of properties.
  • Loft insulation replacements: 121 properties.
  • Ventilation: 165 properties
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