Grampian Housing Association hold assets of 3549 domestic gas properties, 521 renewable properties, 11 oil properties, 9 electric properties and 9 commercial gas fired plant rooms. HOG service and maintain all systems using directly employed local labour who are all qualified with city and guilds or SVQ level 3 as a minimum.

All domestic including LPG and Oil, Commercial Gas, Renewable properties are serviced annually on MOT style servicing. Grampian Housing provide Heatcare (a Cardo Group Company) with an upload of the properties they require to be serviced monthly, this is automatically uploaded into our database and planned by post code area generating a letter to be sent to the customer showing the proposed date and appointment slot in which we will attend. These appointments are updated on Grampian’s QL database allowing for their automated text messaging service to be implemented.