We provide and manage 12,000 homes for local and central Government and
are also responsible for keeping 250,000 social housing homes in the UK.
Location: Slough
Annual value: £25+ million
Contract period: 2017-2027
After a competitive dialogue process under the Public Contracts Regulations 2015, Cardo secured the contract to deliver comprehensive repairs, maintenance, compliance works and asset investment services across Slough. The contract is managed from collocated space at Hawker House, Slough and provides office space for the client team and large parts of the broader housing service to co-locate with us. This delivers collaborative benefits, including improved communication, joint problem-solving, and pooling of resources, resulting in shared savings for both parties. The office supports the collaborative culture of the partnership as our teams work side-by-side each day to meet the contract objectives.
Our collaboration with the Council aims to invest in existing properties, ensuring residents have safe, healthy, and well-maintained homes. Our innovative approach creates a seamless ‘one-stop shop’ service. This repairs, maintenance and investment (RMI) model covers 24/7/365 repairs, void management (major/minor), disabled adaptations, planned works, 3- star gas servicing and boiler replacements, cyclical programmes, caretaking, compliance (e.g., electrical testing, FRA works, legionella, lifts, fire safety, lightning conductors) and carbon reduction works, demonstrating our commitment to enhancing housing services for SBC’s residents.
We employ 95+ staff, including operational leaders, commercial managers, quantity surveyors, customer solutions managers, customer service assistants, repairs and voids supervisors, resident liaison officers, planning and logistics teams, site managers, H&S officers, a community investment manager, and over 35 local operatives. Operating a direct delivery model, we handle 90% of responsive repairs and 40% of voids in-house, with the rest delivered by an 80% locally sourced supply chain.
