Voids Supervisor (Social Housing)

Job description

Who are Cardo Group?

Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents.

Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.

We are currently looking for a Voids Supervisor to join our team in Bristol covering Bristol, Bath, Western Super Mare & Gloucesterareas.

Overall Purpose of the role:

The overall purpose of the role is to ensure the efficient, effective and profitable delivery of all voids works in your allocated area, and to provide a void service that delivers maximum performance from the operational teams.

Key Accountabilities/Responsibilities:

  • To lead and manage the site and organisational activities, and work in a safe profitable, planned manner to achieve the programme and deliver a quality product and service in accordance with company requirements and legislation.
  • To develop and maintain positive relationships, and to promote and protect the Cardo reputation whilst remaining customer focused and in line with Company policies and values.
  • Promote and follow good project governance through the policies and procedures laid out by Cardo.
  • Understand and work within team targets and the Cardo business plan.
  • Assist in managing, reviewing and monitoring risk, program, plant, quality, cost.
  • Control project execution plans and delivery structured updates to the client .
  • Acting as ‘Neighbourhood Guardians’ for the area of which they work in and providing recommendations based upon observations.
  • Take ownership and be accountable for tasks allocated during the normal working day.
  • to daily issues & challenges that arise within Void works.
  • Provide support & advice on procedures and technical matters to multi-trade operatives and the scheduling team
  • Plan, allocate and evaluate daily work loads required for voids
  • Manage deadline negotiations on tenancy starts
  • Carry out pre-inspections of void properties and specify works which ensure the property meets the company’s re-let standard.
  • Complete transfer inspections
  • Organise the use of approved sub contractors only.
  • Complete Works in progress inspections
  • Complete Post inspections of the works completed and arrange the handover with the relevant client representative.
  • Update the void management system to ensure accurate data sources for performance reporting
  • Conduct Safety audits and ensure all relevant PPE is being worn at all times.
  • Ensure requirement of H&S and company charter are followed
  • Conduct and represent Cardo on site survey
  • Ensure prompt resolution of queries and complaints
  • Promote and develop best practice, partnering and Quality awareness
  • Follow Cardo’s core policy & procedures
  • Plan, allocate & evaluate team & individual workload
  • Be a point of contact for operatives, client and customer
  • Ensuring compliance with all company policies and standard operating procedures
  • Establishing and ensuring compliance with all relevant standards to include statutory and contractual compliance
  • Timely and accurate reporting to senior management on site activities, including any supply chain activities
  • Ensuring management of project risk
  • Ensuring the management and clearance of any defects
  • Prepare sites prior to the commencement of construction work (to set out the site and organize facilities)
  • Plan projects and ensure that they meet agreed specifications, budgets and/or timescales and to oversee building work.
  • Liaising with clients and reporting progress
  • Making safety inspections and ensuring construction and site safety
  • Maintaining quality control procedures and contractually agreed program of works
  • Control and report on variation to contract and task instructions
  • Control plant hire and returns

This role would suit someone with a Voids background particularly in a social housing environment.

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