Job description
Who are Cardo Group?
Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents.
Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.
We are currently looking for a Voids Supervisor to join our team in Bristol covering Bristol, Bath, Western Super Mare & Gloucesterareas.
Overall Purpose of the role:
The overall purpose of the role is to ensure the efficient, effective and profitable delivery of all voids works in your allocated area, and to provide a void service that delivers maximum performance from the operational teams.
Key Accountabilities/Responsibilities:
- To lead and manage the site and organisational activities, and work in a safe profitable, planned manner to achieve the programme and deliver a quality product and service in accordance with company requirements and legislation.
- To develop and maintain positive relationships, and to promote and protect the Cardo reputation whilst remaining customer focused and in line with Company policies and values.
- Promote and follow good project governance through the policies and procedures laid out by Cardo.
- Understand and work within team targets and the Cardo business plan.
- Assist in managing, reviewing and monitoring risk, program, plant, quality, cost.
- Control project execution plans and delivery structured updates to the client .
- Acting as ‘Neighbourhood Guardians’ for the area of which they work in and providing recommendations based upon observations.
- Take ownership and be accountable for tasks allocated during the normal working day.
- to daily issues & challenges that arise within Void works.
- Provide support & advice on procedures and technical matters to multi-trade operatives and the scheduling team
- Plan, allocate and evaluate daily work loads required for voids
- Manage deadline negotiations on tenancy starts
- Carry out pre-inspections of void properties and specify works which ensure the property meets the company’s re-let standard.
- Complete transfer inspections
- Organise the use of approved sub contractors only.
- Complete Works in progress inspections
- Complete Post inspections of the works completed and arrange the handover with the relevant client representative.
- Update the void management system to ensure accurate data sources for performance reporting
- Conduct Safety audits and ensure all relevant PPE is being worn at all times.
- Ensure requirement of H&S and company charter are followed
- Conduct and represent Cardo on site survey
- Ensure prompt resolution of queries and complaints
- Promote and develop best practice, partnering and Quality awareness
- Follow Cardo’s core policy & procedures
- Plan, allocate & evaluate team & individual workload
- Be a point of contact for operatives, client and customer
- Ensuring compliance with all company policies and standard operating procedures
- Establishing and ensuring compliance with all relevant standards to include statutory and contractual compliance
- Timely and accurate reporting to senior management on site activities, including any supply chain activities
- Ensuring management of project risk
- Ensuring the management and clearance of any defects
- Prepare sites prior to the commencement of construction work (to set out the site and organize facilities)
- Plan projects and ensure that they meet agreed specifications, budgets and/or timescales and to oversee building work.
- Liaising with clients and reporting progress
- Making safety inspections and ensuring construction and site safety
- Maintaining quality control procedures and contractually agreed program of works
- Control and report on variation to contract and task instructions
- Control plant hire and returns
This role would suit someone with a Voids background particularly in a social housing environment.