Operations Manager (6 Month FTC)

Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents.

Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.

We are currently looking for a Operations Manager to join our team.

Please note this is a 6 Month FTC.

Main duties involve:

  • To ensure that the delivery of services meet or exceed the prevailing health, safety, and sustainability procedures.
  • Adopting Cardo’s commitment to Health, Safety, and the Environment, ensuring you deliver a safe and sustainable service.
  • Oversee and control the planning and management of all workstreams within remit, from inception through to completion ensuring customers are engaged at all times, in addition all prevailing contract and performance requirements are monitored and maintained, timescales & budgets are achieved, with all contractual & legal requirements fulfilled.
  • The successful execution and adoption of Cardo’s Quality Management System, governance controls and accompanying standards, policies and procedures for each project and project teams.
  • Accurate and timely management, control & reporting on performance, risk, opportunities & supporting interventions.
  • Adopting lean principles in the development & execution of all project activities and services.
  • Timely and accurate reporting to senior management, ensuring compliance with all relevant standards and company policies and procedures.
  • Auditing project activities and governance procedures as required, ensuring that all contractual responsibilities are being met in order to protect the Company’s interests.
  • Reviewing sub-contractor selection and subsequent performance.
  • Identify, manage & develop resources to meet the requirements of the contract (including sub-contractors and supplies)
  • Monitor and deliver performance against contract specific requirements (including KPI’s and PI’s)
  • Produce performance reports and target teams for continuous improvement /development.
  • Monitoring the performance of all services streams in line with the prevailing service
  • standards
  • Regularly reviewing services with the client
  • Ensuring adequate quality control measures are in place.
  • Only employing processes that add value to your customers and people
  • Continually reviewing processes looking for improvements in efficiency

Experience & Knowledge:

  • Experience in Property Service is essential.
  • Knowledge of call centres and operational management
  • Good commercial awareness

Cardo is an inclusive employer. We value diversity. We value our differences .

We are working hard to build a business that is as diverse and inclusive as the communities we serve. So, whoever you are and whatever your background, we think you will fit right in at Cardo.

We want the best people to join our team and for all colleagues to feel valued, so we are currently reviewing the family-friendly benefits that we can offer to our employees.

Job Type: Full-time

Pay: £50,000.00-£70,000.00 per year

Company: Cardo
Job Type: Contract
Job Location: Hemel Hempstead
Position: Operations Manager

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