Contracts Supervisor

LCB Group are a Cardo Group Company

We are a growing business at LCB Group and we regularly secure new contracts with new and existing clients. Most of our contracts are for 4 to 10 years so we are able to recruit good people with job security.

We are looking for applicants who understand that we do a lot of work in other people’s homes and we treat those valued customers in the same way we treat a much-respected family member whilst also keeping them safe. We hope that sounds like you and that you also share our commitment to getting involved in community projects whenever we get the chance and really making a positive difference to people’s lives.

Responsive maintenance Contracts Supervisor. This will include –

Working with clients, residents and operatives daily their expectations and delivering a high level of service

Attending meetings internally and externally

Surveying works and capturing everything required, identifying the correct trades for the works to be completed

Liaising with planners on a daily basis

Managing the daily activities of the operatives, understanding their working patterns, concerns and qualities

Ensuring all operatives are onsite on time and working to a high standard and are delivering quality each job they complete

Understanding each clients specific KPIs in order to delivery them affectively

Working with the Contracts Manager daily

Completing inductions for new operatives and deliver expectations

Completing tool box talks with operatives

Working with HSE to ensure a safe working environment for all colleagues

Having a reasonable commercial awareness to ensure each job is delivering the required profit margin

Working as part of a team to provide a good customer journey for all jobs received.

Complete vehicle inspections

To be the first point of contact for the operatives

Salary – Up to £38,000 per annum

Benefits – 31 holidays including bank holidays and a use of a company vehicle for work purposes only.

Computer or other equipment – tablet will be provided along with a mobile phone

Training – training with existing Supervisors to understand the role and LCB Group processes. Customer care training will be provided. Service connect training (Inhouse I.T System) will be given for planning boards and diaries.

LCB is an inclusive employer. At LCB we value diversity. We value our differences such as age, gender, LGBT, ethnicity, religion, and disability.

We are working hard to building a business that is as diverse and inclusive as the communities we serve. So, whoever you are and whatever your background, we think you will fit right in at LCB.

We also want the best people to join our team so we are currently reviewing the family-friendly benefits that we can offer to our employees.

Company: LCB
Job Type: Full Time
Job Location: Bristol
Position: Contracts Supervisor

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