Account Manager

Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents.

Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.

We are currently looking for an Account Manager to come and join us and lead our Winchester contract.

The overall purpose of the role is to lead and deliver planned project works in line with all prevailing standards, regulations, legislation, company policies and procedures, for a safe, efficient & effective outcome in line with project and business requirements.

Main duties include:

• Proactively managing all site and non-site-based activities with support from your teams and supply chain partners, elevating performance, productivity & profitability for the business, it’s customers and their residents through providing an excellent customer experience.
• Adopt Cardo’s commitment to Health, Safety and the Environment, ensuring you deliver a safe and sustainable service
• Develop, Plan & Manage the project programme and delivery from inception through to completion ensuring customers are engaged at all times, in addition all prevailing contract and performance requirements are monitored and maintained, timescales & budgets are achieved, with all contractual & legal requirements fulfilled.
• Successfully execute and adopt Cardo’s Quality Management System, governance controls and accompanying standards, policies and procedures for each project and project teams.
• Accurate and timely management, control & reporting on performance, risk, opportunities & supporting interventions.
• Adopting lean principles in the development & execution of all project activities and services.
• Timely and accurate reporting to senior management, ensuring compliance with all relevant standards and company policies and procedures.
• Auditing project activities and governance procedures as required, ensuring that all contractual responsibilities are being met in order to protect the Company’s interests.
• Reviewing sub-contractor selection and subsequent performance.
• Identify, manage & develop resources to meet the requirements of the contract (including sub-contractors and supplies)
• Monitor and deliver performance against contract specific requirements (including KPI’s and PI’s)
• Produce performance reports and target teams for continuous improvement / development.

Knowledge & Experience:

• Experience in Property Service is essential as is the delivery of Planned works projects to occupied properties.
• Experience of Retrofit projects would be an advantage these may include, Thermal Insulation, Roofs, Windows & Renewable Energy Installations.
• Experience of using Lean Principles in Project planning and delivery also would be an advantage.

Qualifications:

SMSTS, First Aid, CSCS Card, Asbestos Awareness

Cardo is an inclusive employer. We value diversity. We value our differences .

We are working hard to build a business that is as diverse and inclusive as the communities we serve. So, whoever you are and whatever your background, we think you will fit right in at Cardo.

We want the best people to join our team and for all colleagues to feel valued, so we are currently reviewing the family-friendly benefits that we can offer to our employees.